We want you to be fully satisfied with your purchase. Swim Elite will gladly accept returns on eligible items in new and unused condition, with tags intact and packaging included within 14 days of the order shipment date for a full refund or store credit at your discretion. If you opt to receive store credit for your return, we will provide you with complimentary standard shipping on your next order with us! Shipping fees and gift wrapping on your initial order are non-refundable. Sale Items are ineligible for return.
Items must be couriered to Swim Elite at 9 Beachway, Durban North, Durban. Please include the original invoice in the return so that we can process the return.
The fastest way to exchange a product is to return your original item for a refund and place a new order at the same time. Our inventory sells quickly so immediately placing a new order ensures the availability of the product. You will be typically be refunded for your original item in 2-6 business days after delivery.
Due to the nature and design of technical race suits, we are only able to accept back technical suits unworn, with original packaging and hang tags intact. Returned suits that do not meet these requirements will be rejected for a refund and returned to the purchaser.